Kostyantyn Y.
Associate @Amazon
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WORK HISTORY
Associate @Amazon
US
Logistics Associate | Learning Ambassador Analyzed customer interaction data to develop strategies that resolved inquiries effectively, maintaining a customer satisfaction rate of 95%.Managed daily order processing operations for over customer orders, maintaining a 99% accuracy rate and consistently ranking within the top 1-2% of employees for performance metrics.Enhanced inventory accuracy by implementing data-driven best practices in inventory management, resulting in a 20% reduction in stock discrepancies.Utilized Amazon’s Warehouse Management System (WMS) to optimize inventory tracking and processes.Provided data analysis training and coaching to teams of 4-10 employees, improving the overall productivity of the Packing Team by 15% through effective performance monitoring and retraining initiatives.
ABOUT KOSTYANTYN Y.
NYU-Certified Data Analyst with a background in engineering and operations. Transitioned…
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