Komal Hassan

Senior Business Analyst & Tester @Highmark

Collaborated with product owners, brokers, and developers to gather and define functional and non-functional requirements for the web application.Translated business requirements into clear user stories and acceptance criteria.Worked with the UX/UI team to create intuitive prototypes based on broker feedback, ensuring the design aligned with user needs.Facilitated effective communication and collaboration between stakeholders, developers, and non-technical teams to ensure a shared understanding of requirements and design.Developed detailed test plans, executed manual functional tests, and performed regression testing to ensure new features and updates met quality standards.Coordinated with end-users to conduct UAT, ensuring the system met their needs before the final release.Identified, tracked, and collaborated with developers to resolve bugs and ensure timely delivery of fixes using Agility.Presented completed features during sprint reviews and provided real-time demonstrations to stakeholders to show how requirements were implemented.Played a key role in ensuring a high-quality release by thoroughly testing all features and resolving issues promptly.