Kevin N.

About Kevin N.

I’ve always believed business runs smoother when people are real with each other. That’s how I work, direct, transparent, and focused on results. SaaS Account Executive focused on helping operations teams move off manual or disconnected processes into systems that support how they actually run day to day. At SKULabs, I work directly with scaling ecommerce brands to understand how fulfillment, inventory, and returns workflows function across their business, where breakdowns occur between systems, and what operational impact those inefficiencies create across labor cost, order accuracy, and customer experience. My role involves conducting discovery with operations leaders, mapping current state workflows, and recommending software solutions aligned with how their teams execute daily responsibilities across warehousing and inventory management. I have closed nearly in new annual recurring revenue, increased average new customer contract value by 34%, and improved close rates to 36% through standardized full cycle sales processes.

Experience

1. Account Executive

   Skulabs

   Nov 2023 — Present · Coral Springs, FL, US

   SKULabs provides warehouse and inventory management software that helps scaling ecommerce brands improve fulfillment efficiency, maintain inventory accuracy, and support revenue growth without increasing operational overhead• Closed in new annual recurring revenue by converting operational workflow inefficiencies into software driven process improvements• Increased average new customer contract value by 34% through introduction of tiered packaging and pricing• Improved sales closure rate to 36% by implementing Pipedrive CRM and standardizing discovery and deal qualification processes• Conduct discovery with operations leaders to map fulfillment and inventory workflows and identify system level breakdowns• Created a 360° interactive demo used in live evaluations to demonstrate 30 to 50% labor cost savings through workflow automation• Refined ICP segmentation to target operationally complex ecommerce brands, improving pipeline quality and win rates

Education

• Universidad Autónoma de Guadalajara

  Spanish Language

  2015 — 2015

• DePaul University

  Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies

  2016 — 2019

• Indiana University Bloomington

  Bachelor of Arts (B.A.), Communications & Culture

  2008 — 2012