Keith M.
Power Services Parts Specialist at GE VERNOVA
- Role
- Parts Administrator at GE Vernova
- Location
- Simsbury, CT, US
- LinkedIn followers
- 500 followers
About Keith M.
As an outcome-oriented service professional with 12+ years of progressive experience, I am seeking an opportunity to utilize my deep ERP skillset in a power service company. I am focused on finding an operational role where I can provide coordination and integration of resources that provide timely, compliant and profitable replacement components that fulfill the critical needs of customers.Motivated team-player experienced in Supply Management, Product Management, Business Development, Proposal Development, Marketing and Strategy, ERP Process Analysis (SAP/Salesforce/Power Sales), all related to replacement component services as part of the GE Power Services and Alstom Power Services team.
Experience
Parts Administrator
Nov 2016 — Present · Windsor, CT, US
Managing engineered steam plant burner and electronic replacement component orders for US utility power plant customers. Responsible for quote to delivery cycle for planned outage and emergency orders in US and Canada markets for OEM and other OEM power plants.• Lead interface with field-based Customer Service Representatives to ensure the successful execution of orders and drive resolution of any technical, quality or commercial deviations that arise with customers during the execution phase• Coordinating the interaction of internal engineering resources and suppliers to provide the necessary technical information to meet customer requirements where obsolescence or deviations to OEM specifications are encountered• Focused on improving process efficiency and quality, on-time delivery, customer satisfaction, business unit margins, and customer retention metrics• Achievements: Increased margins 5% YOY in 2022
Education
University of St. Joseph, Hartford , CT
Masters of Science, Global Business Administration / I/O Psychology
Boston University
Biomedical/Medical Engineering
2004 — 2006
Westminster School
High School Diploma, AP Studies
2000 — 2004
Sacred Heart University
Bachelor of Science - BS, Psychology
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