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KB

Kimberly Brown

Corporate Senior Vip Travel Agent @American Express Global Business Travel

Fremont, NE, US

EMAILS

k•••••••@amexgbt.com

MOBILE NUMBERS

+17•••••••55

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WORK HISTORY

Dec 1996 — Present

Corporate Senior Vip Travel Agent @American Express Global Business Travel

Works as a dedicated specialized travel counselor, providing exceptional customer service and is detail oriented. Works to provide air,car,hotel and rail reservations. Booking international and domestic reservations and provides ticketing of fares. Apollo/Star and Sabre/Star qualified and expert. Quality Control Agent and provided feedback to peers. Implemented network program for time management.

EDUCATION

1993 — 1994

Nebraska College of Business

Tour and Travel

SKILLS

TeamworkApollo GdsAward WinnerCall CentersPhone EtiquetteAt MultitaskingAmerican ExpressVip Travel AgentFundraisingPerformance ManagementEmployee TrainingTourismIex Total ViewHotelsTicketingBusiness TravelInternational TravelAirportsCommunicationLotus NotesDirect SalesSabreGoal SeekAirline TicketingCar RentalTime ManagementQuality AssuranceTravel ManagementEmployee LoyaltyAccount ManagementTravel AgencyCorporate TrainingChange ManagementHospitalityCorporate Travel AgentAvaya Ip TelephonyCustomer RetentionCustomer ServiceSocial Media MarketingMicrosoft Excel

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ABOUT KIMBERLY BROWN

To obtain a role that will enable me to utilize my customer service skills, GDS…

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