Kim Sutter

Senior Vice President @Dark Matter Technologies

Jacksonville, FL, US

Senior Vice President – Enterprise Account ManagementJumping into a pivotal acquisition phase, I couldn’t have been more energized to lead an incredibly talented VP Account Management team! Every day, I get to collaborate closely with C-suite leaders, unearthing new revenue opportunities and building strong partnerships that are designed to last. I love the challenge of steering high-value accounts through transformational change—especially when it means guiding clients through major technology migrations. Overseeing project managers and consultants, I constantly keep our rollout goals on track, all while keeping a sharp eye on operational excellence and budget.The most thrilling highlight? Driving nearly $20 million in new sales revenue for our innovative mortgage technology platform by identifying cross-sell and upsell opportunities that truly matched each client’s needs. That hands-on approach has paid off—not just in numbers, but in stronger relationships: my team and I have consistently earned perfect 10/10 client satisfaction scores, and I’m honored to be recognized as the “Client Whisperer” for turning every engagement into an opportunity for loyalty and advocacy. There’s nothing more exciting to me than seeing both our team and our clients win together.

Lakeland Community College

General Studies

Bowling Green State University

General Studies