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Crm Product Manager @MSC Mediterranean Shipping Company
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WORK HISTORY
Crm Product Manager @MSC Mediterranean Shipping Company
Ipswich, GB
Managing the CRM Product, Processes & Performance for Customer Service and Commercial for MSC UK
EDUCATION
Stellenbosch Business School
Diploma, Leadership Development
SKILLS
ABOUT KIM SPENCER PRIMIC
Experienced Continous Improvement & Business Performance Manager with a demonstrated history of working in the maritime industry. Skilled in business process management, process mapping, system implementation, training, operations management, analytical skills, supply chain optimization, LEAN Six Sigma and project management experience. Strong operations professional with attention to detail. Team player & self-starter with excellent Stakeholder management skills. Proficient in data analysis, data cleansing & compilation with Excel and MS Access and working with data to identify trends and building visibility dashboards & metrics. A dedicated Customer focus with internal process improvement toward sustainable efficiency & achieving goals. Able to translate data into information that guides a business, a team or a project to it\'s end goal.
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