Kim Johnson

Senior Project Manager, Professional Services @iPipeline

Exton, PA, US

iPipeline, Exton, PA July 2007-Present ~Innovator, Connector & Leader for Life Insurance Software, and the Financial Services industrySenior Project Manager January 2015-Present• Oversee multiple projects across all phases of development (including multiple streams)• Ensure projects remain on schedule, are delivered with high quality and achievement of target profit goals• Monitor project deliverables and progress through continuous communication with project team and other departments to ensure projects are completed in a timely and effective manner• Manage resources to fill roles based on estimates and schedules• Oversee any potential problems and work to mitigate risks, facilitating change order procedures as needed• Interact with customer and internal project teams to convey project issues and gain status; maintain customer satisfaction• Implement and maintain best practicesLead Business Analyst July 2008-January 2015• Partnered with Quality Assurance team to automate manual processes, saving time and money while decreasing errors• Created functional requirements and specifications • Conducted New Business scoping and pricing• Solution Design and Architecture, including Integration Planning• Created a standard iGo eApp for iPipeline’s Specialty Markets (Products: Medicare Supplement and Final Expense)• Led client meetings on complex issues and non-project topicsMapping Coordinator July 2007-July 2008• Managed and communicated mapping assignments to Mapping Analysts• Maintained timelines and resources during length of project

Pennsylvania State University-Penn State Berks

Certification, Project Management