Kevin King
Customer Success Manager @Yelp
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WORK HISTORY
Customer Success Manager @Yelp
Columbia, SC, US
In my role at Yelp, I focused on empowering customers to achieve their desired outcomes with our services. By providing comprehensive onboarding and ongoing support, I fostered strong relationships that enhanced customer satisfaction and retention. My commitment to customer success was pivotal in bridging the gap between clients and our offerings.
EDUCATION
Saint Leo University
Business Management, Business
Thomas Nelson Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Denbigh High School
High School, Mass Communication/Media Studies
SKILLS
ABOUT KEVIN KING
With over 20 years of experience in telecommunications and healthcare, I am currently a Customer Success Manager at Yelp, where I focus on helping customers achieve their goals through comprehensive on-boarding and support. By leveraging my expertise in Microsoft Office, I work to foster strong relationships, enhance customer satisfaction, and support retention initiatives. My professional journey includes leadership roles in customer service and account management, reflecting a consistent commitment to improving client experiences and driving organizational success. I remain dedicated to building meaningful relationships and delivering impact solutions that align customer needs with company offerings.
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