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Keshvam Sharma
Business Analyst @OakNorth
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WORK HISTORY
Business Analyst @OakNorth
Gurugram, IN
Project: Loan Process Transformation and Loan Origination SystemLed Requirement Elicitation sessions to document lending-specific processes and developed BRD & FRS documentation. Collaborated with stakeholders to gather and define business requirements for implementing Salesforce tailored to lending workflows in accordance to the loan origination system i.e. Nucleus. Customized Nucleus features, workflows, and validation rules to streamline loan management system, core banking system and lending processes for seamless LOS implementation and enhancement. Strong ability to gather and analyze business requirements, define workflows, and optimize LOS process to improve efficiency and compliance.Conducted user acceptance testing (UAT) and facilitated training sessions for loan officers and back-office teams. Participated in daily scrums, sprint planning, reviews, and retrospectives, ensuring smooth project progress and adherence to Agile principles. Adept at working with cross-functional teams, developers, and QA to deliver robust banking solutions that enhance customer experience and business growth.
EDUCATION
Institute of Management Technology, Hyderabad
Master of Business Administration - MBA
Kota Commerce College
Bachelor of Commerce
University of Strasbourg
Master of Business Administration - MBA
ABOUT KESHVAM SHARMA
Elicit and translate business requirements into User Stories, BRD, FRD, and…
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