Keri Alcock
Senior Solutions Engineer @Rithum
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WORK HISTORY
Senior Solutions Engineer @Rithum
Morrisville, NC, US
Have a proven record of documenting customer needs and requirements, driving sales managers to develop accepted proposals and successful solutions for existing and new prospects. Additionally, I’ve contributed to my organization by doing the following: • Strategic Consulting: Support the US sales floor for Marketplaces such as Where to buy, Magento, Netsuite connectors, Webstore Amplifiers, Feeds and Marketplace best practices for prospect. Also ran product demos and technical calls. • Organization and process development: Create process and basic demo training for the Sales teams. Driver of process development for: Feed Audit processes and overarching project management and implementation timelines. Maintained Hoopla system for Sales floor to improve Sales celebration experience. • Accountability and first point of contact: The main SaaS/SalesForce reporting point of contact for the ChannelAdvisor Sales Engineering team. Collaborate with teams outside of Sales such as our Launch and Services teams to develop audits, opportunity analysis, as well as cross training. • Mentorship & Training: Responsible for developing new hire training initiatives for Sales Enablement. Continuously train and mentor Sales Engineering new hires.
SKILLS
ABOUT KERI ALCOCK
Supporting and enabling others to be great is what I like best. I get a real sense of pride when I know that I helped someone to succeed. This is what I get from Sales Engineering at the core.Process has been at the core of all of my work experiences. Most of the jobs I have had, I have been either the only person or one of the first people in the position. For this reason I have built many processes out of necessity.
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