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Sr Program Manager - Operational Excellence @Amazon
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WORK HISTORY
Sr Program Manager - Operational Excellence @Amazon
Atlanta, GA, US
OPERATIONAL EXCELLENCE PMO LEADERSHIP Designed, developed, and implemented a Portfolio Management Office within Amazon\'s Workplace Health and Safety (WHS). Led a team of Process Excellence Program Managers in standing up and operationalizing a PMO center of excellence by establishing and aligning goals, supporting initiatives, and measurements through strategic planning exercises, initiating, planning, executing, and controlling supporting programs in Asana PPM software RESULTS Enabled effective portfolio management, project health visibility, capacity planning capabilities, and structured problem solving for safety programs, reducing MSD injuries by 25% over three years ORGANIZATIONAL CHANGE MANAGEMENT Developed and implemented a change management framework at Amazon. Designed and established processes to manage strategic change initiatives from ideation through operationalization. Developed standard operating process (SOP) and controls to solicit ideations and vetting process to validate alignment to goals, prioritization and steering committee approval process, duplication of efforts analysis, communications management process, and project management methods through Asana PPM software RESULTS Successful adoption of a Change Management process that provided clear visibility to all strategic initiatives at all stages of development throughout Amazon\'s Workplace Health & Safety TRAINING FACILITATION AND MENTORING Introduced, developed, and facilitated professional development Lunch & Learn training sessions at Amazon. Created content and facilitated Lunch & Learn sessions on Lean Six Sigma methodologies and Project Management best practices. Conducted project tollgate reviews and mentoring sessions as a Bar Raiser Master Black Belt for Lean Six Sigma Green Belt candidates. RESULTS Over 30 Lunch & Learn training sessions completed, and 20 Lean Six Sigma Green Belt candidates mentored through certification in three years
EDUCATION
Embry-Riddle Aeronautical University
BS
Southern Polytechnic State University
MSQA
Vincennes University
AS
ABOUT KEN HANDT
I have spent the past 20+ years building, leading, and maturing enterprise Operational…
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