Kelly McSwain-Campbell
- Role
- Ala Consulting Group
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Kelly McSwain-Campbell
Seasoned executive in the design and management of customer experiences throughout an…
Experience
Present
Skills
- Process Improvement
- Management
- Call Centers
- Change Management
- Business Analysis
- Analysis
- Brand Loyalty
- Cross-Functional Team Leadership
- Customer Relationship Management (Crm)
- Analytics
- Customer Loyalty
- Segmentation
- Performance Management
- Financial Services
- Crm
- Banking
- Risk Management
- Program Management
- Business Process Improvement
- Customer Retention
- Customer Satisfaction
- Vendor Management
- Customer Experience
- Relationship Management
- Market Research
- Strategy
- Leadership
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