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Kelly Sullivan

Director of Professional Services @Origami Risk

Covington, GA, US
EMAILS
k••••••••@origamirisk.com
MOBILE NUMBERS
+16•••••••86

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WORK HISTORY

Nov 2025 — Present

Director of Professional Services @Origami Risk

Atlanta, GA, US

Manage a team of Engagement Managers leading implementation projects delivering a world class policy and claims management system to a variety of clients, including Carriers, Pools, MGA and TPAs.

EDUCATION

1982 — 1986

University of North Georgia

Bachelor of Business Administration (B.B.A.), Marketing

SKILLS

Enterprise SoftwareAgile MethodologiesVendor ManagementSoftware ImplementationSaasSdlcRequirements AnalysisCloud ComputingBusiness IntelligenceLeadershipProject ManagementSalesforce.comCustomer Relationship Management (Crm)Business Process ImprovementBusiness AnalysisIT ManagementProgram ManagementProfessional ServicesProcess ImprovementRisk ManagementRequirements GatheringInsuranceProduct ManagementIT StrategyVisioSoftware Development Life Cycle (Sdlc)Business ProcessDatabasesCrm

ABOUT KELLY SULLIVAN

I am a seasoned professional with broad risk management experience, Agile/Scrum project management success, and team leadership enthusiasm who thrives in fast-paced global environments. With a background in client relations and hands-on experience leading data aggregation software implementations for Fortune 500 companies, I am comfortable collaborating with software engineers, executive leaders, and client representatives at all levels to determine requirements, develop customized solutions, and deploy strategies to complete highly technical projects on time and within budget. I am passionate about identifying opportunities to provide clients with game-changing technology, reducing costs while accelerating efficiency, and inspiring team members to achieve their personal and professional best. I enjoy IT project management because it puts me in a pivotal role to inspire innovation and growth, which invigorates me. I am a leader who embraces challenges and regards them as opportunities for growth and learning. I love the pressure to stay at least one step ahead of client and project needs, and I don\'t just wait for issues to come along. I anticipate them, initiate discussion, and continuously explore ways to deliver outstanding customer experiences while driving revenue growth.

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