Kellcee Batchelor
Sales Enablement Coordinator @Definitive Healthcare
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WORK HISTORY
Sales Enablement Coordinator @Definitive Healthcare
Framingham, MA, US
Executed Sales Enablement initiatives spanning GTM onboarding, cross-team training, Enablement operations, and content systems, improving sales readiness, onboarding effectiveness, and execution across Sales and Customer Experience.• Co-facilitated and supported the redesign of onboarding programs impacting 400+ GTM employees, building onboarding trackers, status reporting, and product training dashboards that reduced manual follow-ups and surfaced readiness gaps earlier.• Designed and personally led 10+ hours of live onboarding and sales enablement training, including a five-day SDR onboarding curriculum covering sales tech stack, product enablement, persona-based call flows, messaging frameworks, and live executive Q&A.• Owned the operational backbone of Enablement, including training calendar management, session coordination, stakeholder scheduling, survey design and deployment, and feedback analysis to ensure consistent execution and continuous improvement across programs.• Built and operationalized Enablement infrastructure and content governance, including the Enablement intranet and Customer Training SharePoint sites, improving content discoverability, ownership, and long-term scalability across teams.• Partnered cross-functionally with Sales, CX, RevOps, IT, and Enablement leadership to translate strategy into execution, manage dependencies, and maintain momentum amid shifting priorities, reducing leadership overhead and increasing visibility.•Tools & Platforms: Gong · Seismic · Enboarder · SharePoint · Typeform · Salesforce
EDUCATION
Elon University
Bachelor of Science - BS, Music Production & Recording Arts
ABOUT KELLCEE BATCHELOR
Hi there! I’m Kellcee, and I work at the intersection of people, process, and performance. I\'m motivated by empowering others and building systems that help people do their best work. With over a decade of experience across customer service, leadership, and team development, I bring a people-first mindset rooted in service excellence, execution, and measurable impact. My career spans tech, entertainment, and SaaS, but the throughline has always been the same: designing thoughtful and scalable structures that support stability and growth. Currently, I serve as the Sales Enablement Coordinator at Definitive Healthcare, where I operate at the center of Enablement, RevOps, and cross-functional execution. I own and support onboarding programs, live training, Enablement infrastructure, and operational workflows that impact 400+ GTM employees across Sales and Customer Experience. My work centers on improving readiness, visibility, and alignment through repeatable systems rather than one-off efforts. I’ve designed and delivered multi-day onboarding curricula, led live Enablement sessions, built onboarding trackers and reporting, and helped operationalize tools and platforms that support scale. I’m especially energized by work that reduces friction for reps and managers while giving leadership clearer insight into what’s working, where to invest, and what support is needed.🧠 Before Enablement, I was part of the sales team, where I sourced and qualified high-value opportunities and developed a strong understanding of deal cycles, buyer psychology, and frontline seller motions. That experience continues to shape how I design Enablement programs that are grounded in real seller workflows. I loved helping prospects see themselves in our solutions and guide them toward business outcomes with clarity and empathy. Outside of tech, I bring 15+ years of experience in the music industry as an artist, engineer, producer, songwriter, and musician, collaborating with powerhouses like the GRAMMYs®, ESPN, Paramount+, and an Academy Award–nominated company. That background sharpened my ability to learn complex tools quickly, manage high-stakes deliverables, and consistently perform under pressure, all skills I now apply in a SaaS environment. Today, I’m focused on blending creativity, operational know-how, and a service-first mindset within tech, SaaS & DaaS environments. Always open to connecting with others, so please feel free to reach out. It\'d be a pleasure to connect!
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