Kellay Briggs
Technical Support Analyst @Sage
Portland, OR, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2023 — Present
Technical Support Analyst @Sage
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Portland, OR, US
Provided phone-based and remote technical support for accounting, construction, and real estate software• Diagnosed and resolved system errors, installations, and performance issues efficiently• Assisted customers with billing and account management inquiries, ensuring high satisfaction• Delivered empathetic, solutions-focused service, improving customer experience ratings
EDUCATION
2012 — 2013
San Francisco Institute of Esthetics and Cosmetology
Certificate, Cosmetology/Cosmetologist
ABOUT KELLAY BRIGGS
Professional with years of experience in customer-driven support, including: call-center,…
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