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Technical Support Analyst @Sage
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WORK HISTORY
Technical Support Analyst @Sage
Portland, OR, US
Provided phone-based and remote technical support for accounting, construction, and real estate software• Diagnosed and resolved system errors, installations, and performance issues efficiently• Assisted customers with billing and account management inquiries, ensuring high satisfaction• Delivered empathetic, solutions-focused service, improving customer experience ratings
EDUCATION
San Francisco Institute of Esthetics and Cosmetology
Certificate, Cosmetology/Cosmetologist
ABOUT KELLAY BRIGGS
Professional with years of experience in customer-driven support, including: call-center,…
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