Keith Evans

Rvp & Global Lead Observability and Service Management Ps @OpenText

Amesbury, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2025 — Present

Rvp & Global Lead Observability and Service Management Ps @OpenText

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I lead the global Professional Services Sales team focused on Observability and Service Management. I am accountable for translating customer outcomes into actionable strategies, resulting in increased value and adoption of Opentext OSM Solutions.

EDUCATION

1991 — 1995

Cardiff University / Prifysgol Caerdydd

Bachelor of Science (BSc)

SKILLS

CrmManagementNew Business DevelopmentStrategic PlanningConsultingCloud ComputingEnterprise SoftwareSaasProfessional ServicesService ManagementIT Service ManagementSolution ArchitectureEnterprise ArchitectureIT ManagementIT StrategyItilIntegrationPre-SalesProject ManagementRequirements AnalysisService DeliverySolution SellingBusiness DevelopmentCustomer Relationship Management (Crm)Software as a Service (Saas)Software Industry

ABOUT KEITH EVANS

Experienced Director of Professional Services with a demonstrated history of working in the computer software industry. Skilled in Consultancy Management & Consultancy Sales with Agile, Service Delivery, Requirements Analysis, Enterprise Software, and ITIL practical applicable skills. Strong consulting professional with a Bachelor of Science (BSc) focused in Computer Science from Cardiff University / Prifysgol Caerdydd.

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