Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Keerthana M.
Information Technology Service Delivery Manager @TVS Supply Chain Solutions
Signup · Get unlimited contacts
WORK HISTORY
Information Technology Service Delivery Manager @TVS Supply Chain Solutions
Madurai, IN
Ensure all contracted services are delivered as per SLAs, KPIs, and quality standards.* Build strong, long-term client relationships through proactive communication, address and resolve escalations quickly and effectively.* Identify recurring issues and drive root-cause analysis.* Guide cross-functional teams\' activities (support, operations, engineering) to maintain service standards.* Track usage, billing, renewals, compliance requirements, support audits and regulatory checks as required.For the Technical Deployment and Maintenance Team - TVS Supply Chain SolutionsWe provide global visiting field engineers, permanent site-based engineers (FTE), scheduled visits, backfill, and project engineer services to resolve hardware and software faults across the world. Using our global network of warehouses, our engineers can bring replacement parts or a whole unit to resolve your fault on the first attempt.
EDUCATION
SRM IST Chennai
Master of Business Administration (MBA), Finance and Operations
Anna University Chennai
Bachelor of Engineering (B.E.), Computer Science
Good Shepherd Convent, Chennai
High School
SKILLS
ABOUT KEERTHANA M.
A determined optimistic person with the expertise to accomplish any given opportunity at hand. Relationship building skills with the ability to make people feel comfortable and empowered through positive, clear written and verbal communication. Fine Interpersonal and presentation skills.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.