Katie Boyles

About Katie Boyles

I have a variety of experience in Strategy, Communications, Design Thinking and Education. I love looking for new ways to innovate and engage. My goal is to collaborate with other rad humans to make the world a better place through conversation and action! Top skills include operationalizing ideas, strategic planning, and DEI in the workplace.

Experience

1. Chief Engagement Officer

   Customed

   Mar 2023 — Present

   Leadership• Directly collaborate with and act in support of the Chief Experience Officer for the organization in terms of leadership decision and direction.• Coordinate updates, maintain a flow of information, and represent the staff to the Board of Directors.• Act as a strategic contributor in the full scope of the organization, from overall business to individual projects.Talent Management • Set standards and goals and maintaining opportunities for team members and teams to thrive in a positive and productive work environment.• Eliminate barriers and set up systems that keep team members focused on organizational and programmatic goals.• Collaborate on best practices for leadership with senior staff members. • Support workplace training and design of or access to resources that are both strategic and tactical.Resource Management• Create and implement policies and tactics that contribute to the work environment, including:o Confidence in and Enhancement of Professional Skillso Wellbeing in the Workplaceo Diversity, Equity, and Inclusion• Create a sense of community and collaboration within the organization that supports the mission overall.Engagement • Organize CustomED resources and team to achieve client expectations and goals.• Provide leadership and support on programs as required.• Regularly assess, survey, and acquire feedback from all stakeholders (including clients, staff, program participants, and more).

Education

• Georgetown University

  Certificate: Strategic Management

• University of London-Goldsmiths College

  Study Abroad, Theatre

  2006 — 2006

• Muhlenberg College

  Bachelor of Arts, Theatre

  2004 — 2008

Skills

• Press Releases
• Public Relations
• Editing
• Education
• Event Management
• Creative Writing
• Community Outreach
• Theatre
• Entertainment
• Nonprofits
• Writing
• Event Planning
• Leadership Development
• Arts Administration
• Social Media Marketing
• Design Thinking
• Marketing
• Strategic Communications
• Social Media
• Performing Arts