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Start for FreeKatie Reed
VP, Client Success Operations @RainFocus
Philadelphia, PA, US
EMAILS
k••••••••@rainfocus.com
MOBILE NUMBERS
+12•••••••30
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WORK HISTORY
Jan 2024 — Present
VP, Client Success Operations @RainFocus
EDUCATION
1998 — 2002
Penn State University
Bachelor of Science (BS), Management Science & Information Systems
SKILLS
Business ProcessIncentivesSoftware DevelopmentBusiness IntelligenceManagementBusiness AnalysisIncentive ProgramsRequirements GatheringProgram ManagementTrainingEnterprise SoftwareSdlcCollateralProcess ImprovementBusiness Process ImprovementProject ManagementSales OperationsSaasRequirements AnalysisConsulting
ABOUT KATIE REED
Over 20 years of experience in customer service, known for success in deploying B2B SaaS solutions and expanding adoption of additional platform uses and capabilities. An inspiring global leader of high performing teams in a fast-paced environment with a track record for developing and nurturing strong customer relationships.
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