Katie Reed
Customer Success Operations
- Role
- VP, Client Success Operations at RainFocus
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Katie Reed
Over 20 years of experience in customer service, known for success in deploying B2B SaaS solutions and expanding adoption of additional platform uses and capabilities. An inspiring global leader of high performing teams in a fast-paced environment with a track record for developing and nurturing strong customer relationships.
Experience
VP, Client Success Operations
Jan 2024 — Present
Education
Penn State University
Bachelor of Science (BS), Management Science & Information Systems
1998 — 2002
Skills
- Business Process
- Incentives
- Software Development
- Business Intelligence
- Management
- Business Analysis
- Incentive Programs
- Requirements Gathering
- Program Management
- Training
- Enterprise Software
- Sdlc
- Collateral
- Process Improvement
- Business Process Improvement
- Project Management
- Sales Operations
- Saas
- Requirements Analysis
- Consulting
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