Kate Holland
Process and Efficiency Expert - Program Director - Customer Advocate
- Role
- Manager, Escalation Management at Fivetran
- Location
- Anaheim, CA, US
- LinkedIn followers
- 500 followers
About Kate Holland
I am an outgoing, focused business leader committed to delivering innovative solutions to resolve business and technology challenges. I\'ve been in the workforce with over 25 years of customer support and management experience, over 17 years working remotely and with an unsurpassed work ethic. I build world-class, high performing, cross-functional teams globally, to deliver complex programs and first class support. I possess strong analytical, problem solving, and critical thinking abilities, and like to work in a fast-paced environment that requires a decisive and proactive leader.
Experience
Manager, Escalation Management
May 2023 — Present · Anaheim, CA, US
Education
Udemy Alumni
Advanced Business Management; Data Science A to Z
2017 — 2018
SRJC
Business Administration and Management, General
1986 — 1991
Skills
- Team Management
- Software Development
- Ca Clarity
- Integration
- Project Portfolio Management
- Resource Management
- Sales Enablement
- Virtualization
- IT Management
- Organization & Prioritization Skills
- Saas
- Business Process
- Requirements Analysis
- Cloud Computing
- Clarity
- Agile Methodologies
- Management
- Pre-Sales
- Professional Services
- Enterprise Software
- Enterprise Architecture
- Solution Architecture
- IT Strategy
- Software Project Management
- Crm
- Program Management
- Pmo
- Pmp
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