Karuna Peddinti
Manager- Sales Operations | CRM Management l Data management | Admin Optimization | Project Management | CSR Professional | Ex - Next Education | HDFC Bank
- Role
- Operations Manager at Fortunapix
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Karuna Peddinti
With over 10 years of expertise in Sales Operations, I\'ve honed my expertise across strategic planning, training, hiring, cost control, and departmental leadership. Currently leading Sales Operations at Fortunapix, I’ve transformed workflows across CSR, CRM, and warehouse functions while championing sales process optimization, legal execution, and collections efficiency.Throughout my career, I’ve:Driven cross-departmental synergy—from handling SPC, CSR, collection, and design to managing warehouse operations and cost-reduction initiatives.Mastered tools like CRM systems and advanced Excel, using data-driven insights for smart decision-making and cash flow improvement.Built and empowered high-performance teams—recruiting, training, and coaching staff to navigate complex challenges and deliver results.Embraced a problem-solving, results-oriented mindset, simplifying workflows and cutting unnecessary costs, consistently improving performance metrics.Leveraged strong interpersonal and communication skills, particularly through mentoring and training, to elevate team capabilities and cultivate a collaborative culture.At Fortunapix, my strategic leadership enhanced operational efficiency. Prior to this, at Next Education, I also managed diverse functions—SPC, CSR, collections, streamlined collections and legal coordination—strengthening my multi-disciplinary leadership and operational acumen.I am passionate about transforming complexity into clarity. Whether it\'s optimizing CRM systems, refining workflows, or delivering transformational training, I bring a blend of vision, execution, and collaboration to every challenge.Let’s connect and explore how I can help your organization streamline operations, boost performance, and scale effectively. Leadership & Cross-Functional Management | Strategic Planning & Process Optimization | Analytical Thinking & Advanced Problem-Solving | Technical Proficiency & Cost Efficiency | Adaptability & Resilience | Project & Change Management
Experience
Operations Manager
Jul 2023 — Present · Hyderabad, IN
As a seasoned Sales Operations Manager with over 10 years of experience, I have successfully led and optimized sales operations within the EdTech industry. My role encompasses strategic planning, process enhancement, team leadership, and cross-departmental collaboration to drive sales performance and operational efficiency. Core Competencies:Sales Strategy & ExecutionProcess Improvement & Cost ReductionCross-Functional Team LeadershipCRM & Data Analytics ExpertiseTraining & DevelopmentCustomer Relationship ManagementProblem Solving & Decision MakingAdaptability & Multitasking
Education
BSP Higher Secondary School
Higher Education
Pt. Ravishankar Shukla University, Raipur
Bachelor of Science & Computer - BSC
JNTUH College of Engineering Hyderabad
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
2017 — 2019
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