Karthick Sugumaran

About Karthick Sugumaran

Bringing to the table, over 21+ years of dedicated service in the realm of IT, I am a passionate advocate for transformative change and operational excellence. My journey is marked by a commitment to driving large-scale initiatives, optimizing processes, and delivering exceptional results across diverse leadership roles. I take pride in spearheading agile transformations, implementing DevOps practices, and fostering high-performance teams. My expertise encompasses strategic planning, project management, and technical program delivery, all underpinned by a relentless pursuit of innovation and continuous improvement. Project Delivery and Quality Assurance: In my role as Engineering Lead, I orchestrate the planning, execution, and delivery of projects with a keen focus on adherence to timelines and quality standards. My leadership has consistently ensured rapid project delivery, often surpassing stringent SLAs while upholding organizational standards. By championing a culture of innovation, I encourage novel approaches to product development and project delivery, fostering an environment of continuous improvement.Agile Transformation and Operational Excellence: One of my key achievements has been leading the transformation from traditional waterfall models to agile methodologies, enabling faster adaptation and response to evolving business needs. Moreover, I\'ve spearheaded DevOps migration initiatives, streamlining processes and enhancing operational efficiency. By championing a build and maintenance operating model, I have empowered team members to take on diverse roles, eliminating bottlenecks and driving synergy across functions. People Management and Stakeholder Engagement: As a Squad Leader and Application Manager for STS (Straight Through Services), I have led critical projects with a focus on seamless integration and modernization. Through effective squad leadership, I\'ve driven productivity and efficiency while acting as a strategic liaison between teams and stakeholders. My commitment to stakeholder engagement ensures that project expectations are not just met but exceeded, fostering trust and collaboration at every stage. I am driven by a passion for driving impactful change and fostering a culture of excellence. My journey is marked by numerous accolades, including the GEM award for Innovation and recognition for Delivery at Speed. I am excited to continue my journey of innovation, collaboration, and transformative change, delivering value and driving success in every endeavor.

Experience

1. Engineering Lead (Associate Vice President)

   Standard Chartered

   Jan 2024 — Present · Chennai, IN

   Throughout my career, I have progressed from a System Analyst to my current role as an Engineering Lead (Associate Vice President). Holding the esteemed position of Associate Vice President, I have steered prompt delivery of projects, ensuring superior quality standards across all deliverables. By refining operational processes and fostering a culture of innovation, I have propelled productivity while optimizing resource utilization, thus solidifying our reputation for operational excellence.

Education

• University of Madras

  Bachelor of Arts - BA, Economics

  2003

• National Institute of Business Management (NIBM) Global

  Master of Business Administration - MBA, Project Management

  2000

Skills

• Global Application Support
• IT Service Management
• Team Management
• Customer Service Management
• Vendor Management
• Service Desk Management
• Business Analysis
• IT Service Delivery
• Itil
• Outsourcing Management
• Project Management