Karen Jackson
Organizational Transformation | Operating Model Design & Change Management | Emerging Technology & AI
- Role
- Director - Design Strategy & Innovation at Globant
- Location
- Portland, ME, US
- LinkedIn followers
- 500 followers
About Karen Jackson
I’m a strategic advisor and seasoned intrapreneur helping organizations reimagine how they work—blending human-centered design, systems thinking, and emerging AI capabilities.With a background in tech leadership, design research, and change management, I’ve spent two decades leading teams through digital transformation, operational redesign, and large-scale culture shifts. My focus is on co-designing adaptive operating models that align strategy, structure, and experience—especially in hybrid and AI-enabled environments.I bring a collaborative, future-forward lens to every engagement—working alongside leaders to shape resilient, high-performing organizations built for what’s next.
Experience
Director - Design Strategy & Innovation
Jan 2017 — Present · New York, NY, US
I lead strategic transformation and organizational design initiatives with Fortune 500 clients, helping leadership teams modernize ways of working, build high-performing cultures, and innovate with impact. My work spans operating model design, change management, go-to-market strategy, and cross-functional collaboration enablement.
Education
Harvard University
Bachelor’s Degree, Environmental Studies, Extension Studies
2005
Harvard Business School Online
Core Credential of Readiness
2017
Parsons School of Design - The New School
Masters of Science (MS), Strategic Design & Management
2013 — 2015
Skills
- Project Management
- Event Management
- Leadership in Energy and Environmental Design (Leed)
- Community Development
- Strategic Design
- Big-Picture Thinking
- Strategic Planning
- Workshop Facilitation
- Adobe Creative Suite
- Strategy
- Program Management
- Statistical Data Analysis
- User Research
- Entrepreneurship
- Management
- Digital Marketing Experience
- Sustainability
- Design Thinking
- Marketing
- Start-Ups
- Creative Direction
- Experience Design
- Data Presentation
- Research
- Strategic Partnerships
- Strategic Communications
- Adobe Photoshop
- User Experience
- Data Analysis
- Marketing Strategy
- Thought Leadership
- Experiential Marketing
- Food Systems
- User Experience Design
- Database Design
- Design Strategy
- Brand Development
- Public Speaking
- Sustainability Consulting
- Green Building
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