Kara Eltom

Senior Business Analyst (Contract) @Teck Resources Limited

Calgary, AB, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2024 — Present

Senior Business Analyst (Contract) @Teck Resources Limited

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Calgary, AB, CA

SKILLS

Software DocumentationTest PlanningVisioTestingTelecommunicationsBusiness Process MappingRequirements GatheringClient LiaisonDependency AnalysisBilling SystemsAgile MethodologiesSoftware DesignTraining DeliveryOracle BrmBusiness RequirementsDiagrammingUser Interface DesignProject CoordinationMentoringUser StoriesBusiness ProcessRequirements AnalysisUser Acceptance TestingWorkshop FacilitationBusiness AnalysisTelecommunications BillingSdlc

ABOUT KARA ELTOM

Senior Business Analyst with 20+ years of experience building and implementing Telecom IT software. Possess a Business Analysis certificate (IIBA/CBAP endorsed education). Thrive in complex IT environments using Agile or Waterfall delivery methodologies. Software Business Analyst o Requirements o Agile/Waterfall o Process Modelling/Analysis o GAP Analysis o Workshops o Stakeholder Management and Relationships o Project Management o Billing/Order Management o Software Roadmap o Collaboration o Testing o Training Software Team Leadership o Incident Management o Project Delivery o Operational Support o Resource Management and Coaching o Project Management o KPI\'s o Vendor Management

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