Kanjula Gunathilaka

Customer Service Representative @Noel Leeming

Wellington, NZ

Deliver exceptional customer service to both internal and external customers, addressing inquiries and resolving issues promptly and professionally- Manage all aspects of customer interactions, including payments, repairs, sales inquiries, and credit applications, ensuring seamless transactions and customer satisfaction- Take ownership of customer complaints and proactively work towards resolving them effectively to uphold the company\'s service standards and reputation- Achieve sales and profit targets by setting and meeting monthly, weekly, and daily sales goals in collaboration with the Store Manager, while maintaining accurate sales records and completing associated paperwork- Uphold company policies and procedures, prioritize safety protocols, and maintain a professional demeanor, while also taking on additional responsibilities as assigned by the Store Manager.