Kamisha Felder

About Kamisha Felder

Healthcare operations professional with 4+ years of experience supporting high-volume hospital and logistics environments. I currently work as a transportation dispatcher at a leading cancer center, where I coordinate patient and specimen transport, prioritize resources, and support efficient patient flow in fast-paced, high-stakes settings.I bring a strong foundation in finance combined with hands-on experience in healthcare operations, scheduling, documentation, and performance tracking. My work requires clear communication, sound judgment, and the ability to manage competing priorities while collaborating with clinical teams and leadership.I’m interested in healthcare operations, administrative, and analyst-focused roles where I can contribute to process improvement, operational efficiency, and data-informed decision-making. I’m experienced with tools including Epic, Excel, Salesforce, and QuickBooks and continuously work to strengthen my analytical and operational skill set.I am currently pursuing a dual MBA/MHA to deepen my knowledge of healthcare finance, management, and operations. My goal is to grow into leadership role within healthcare administration where I can contribute to operational efficiency, financial performance, and improved patient care.

Experience

1. Dispatcher

   UT MD Anderson

   Dec 2022 — Present · US

   Proactively communicated delays to nursing units, minimizing disruptions, and optimizing resource allocation for efficient workflows.• Investigated and addressed complaints, collaborating with management to enhance customer satisfaction and maintain the institution\'s financial reputation.• Utilized electronic systems for streamlined transport assignments, ensuring proper equipment allocation and reducing delays, directly impacting operational efficiency and cost-effectiveness.• Rapidly dispatched code blue stretcher requests, adjusting priorities for swift response times, aligning with efficient resource utilization and optimal patient care.

Education

• Texas Southern University

  Bachelor of Business Administration - BBA

  2012 — 2017

• SV Academy

  Sales Development Fellowship