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Kamilia Jnaini
Customer and Market Insights Analyst @Stepstone Belgium
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WORK HISTORY
Customer and Market Insights Analyst @Stepstone Belgium
Brussels, BE
My main responsibility was to provide market and data insights to help the different teams and decision-making processes. This included to: • Inform and feed Management, Sales, Customer Service and Marketing colleagues with market and analytical analysis • Gather insights in Excel, Adobe Analytics, Power BI and other reporting systems and translate them into inspiring Powerpoint presentations • Create customer reports in collaboration with different business stakeholders to answer our customer’s requests • Support the B2B Marketing team in enhancing the Sales collaterals and B2B material with digital marketing and data insights • Build argumentation and communicate conclusions to the different stakeholders • Monitor and report on competition and recruitment market (competitive surveillance, positioning, traffic data, search behavior.) • Initiate and lead projects to enhance the expertise of the Stepstone teams or enrich the customer experience • Inform the international teams when data is needed to take decision on the local market
EDUCATION
Saint-Louis, Bruxelles
Mathematics sciences english
ISFCE
Bachelor's degree, Marketing
ULB-EPFC
Web Development, Gestion du Web / multimédia et webmaster
ABOUT KAMILIA JNAINI
Customer and Market Insights Analyst chez StepStone Belgium
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