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Trade Specialist @Bunnings
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WORK HISTORY
Trade Specialist @Bunnings
Sydney, AU
Provide expert trade customer support, assisting customers with product selection, pricing, quotes, and order processing while ensuring timely direct-to-site deliveries.Partner with builders and project managers on large-scale projects, offering one-on-one support for job quotes, take-offs, estimates, material sourcing, and project coordination.Build strong relationships with trade account customers by delivering tailored solutions at every stage of construction and ensuring accurate product information and competitive pricing.Collaborate with internal inventory and logistics teams to manage stock availability and streamline delivery schedules for high-volume trade clients, ensuring smooth operations.Deliver exceptional multi-channel customer service via phone, email, and live chat, leveraging a 75 WPM typing speed to respond promptly and meet customer experience targets.
EDUCATION
University of Sydney
Master's degree
Holmes Institute, Australia
Bachelor of Business
ABOUT KABIR A.
Customer Service & Client Relations | Data Analyst | Python, SQL, Excel, Power BI, Fabric, & Azure | Logistics & Supply Chain | Turning Data into Insights & Service Excellence
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