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Jyoti Agarwal

Senior Director Commercial Excellence @Axtria - Ingenious Insights

Philadelphia, PA, US
EMAILS
j••••••••@axtria.com
MOBILE NUMBERS
+18•••••••75

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WORK HISTORY

Dec 2020 — Present

Senior Director Commercial Excellence @Axtria - Ingenious Insights

US

EDUCATION

N/A

Symbiosis Institute of Management Studies

Master's degree, International Business/Trade/Commerce

N/A

University of Denver

Master of Science (MS), Finance, General

SKILLS

Software Development Life Cycle (Sdlc)Business ProcessAccount ManagementBusiness IntelligenceRequirements AnalysisChange ManagementService Delivery ManagementStrategyBusiness Process ImprovementSoftware Project ManagementProject DeliveryBusiness RequirementsBusiness AnalysisGlobal Client ManagementVisioProgram ManagementAccount MaintenanceCustomer Relationship Management (Crm)Project EstimationProject PlanningClient Expectations ManagementSdlcProject ManagementPresentation SkillsRequirements GatheringProject CoordinationTeam ManagementVendor ManagementManagement ConsultingConsultingManagement

ABOUT JYOTI AGARWAL

As a seasoned leader with over 20 years of experience, I specialize in advancing organizational goals through exceptional client services, innovative professional service strategies, and unparalleled customer success programs, with a proven track record of aligning organizational goals with customer needs to fuel mutual growth. My expertise lies in bridging business objectives with client outcomes, fostering scalable growth, and delivering transformational results.Throughout my career in commercial excellence and sales performance management across multiple industries including medical devices, telecommunications and retail; I have built and led high-performing teams, implemented data-driven strategies, and cultivated strong client partnerships. My leadership philosophy focuses on empowering teams, driving operational excellence, and creating value for customers and stakeholders alike.Highlights of my career include:• Scaling a professional services team to drive commercial excellence initiatives that resulted in 150% revenue growth within two years. • Leading client success initiatives that resulted in an 80% acceleration in the sales incentive payment cycle for my client.• Driving organizational change and operational efficiencies resulting in measurable impact across revenue, satisfaction, and delivery timelines.• Building and mentoring teams that consistently exceed performance goals.I thrive in dynamic environments where innovation, strategy, and trust-based collaboration converge to achieve outstanding business outcomes and results that make a difference.

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