Jason Wales

About Jason Wales

With 25+ years of experience in cybersecurity and IT service management, I am a Director at PulteGroup leading enterprise security operations, incident response, security engineering, and security architecture. I focus on reducing risk and strengthening organizational resilience by shaping and executing cybersecurity strategies aligned with business objectives. I am committed to protecting critical systems while empowering teams to deliver impactful, business‑aligned security results.

Experience

1. Director

   PulteGroup

   Dec 2025 — Present · Phoenix, AZ, US

   Responsible for shaping and executing enterprise cybersecurity strategy, spanning security operations, incident response, engineering, and architecture to reduce risk and strengthen organizational resilience.

Education

• Seattle University

  MA, Education

• University of Washington

  BA, English

Skills

• Bmc Remedy
• Gap Analysis
• Sla
• Problem Analysis
• Policy/Procedure Development
• Process Improvement
• Project Management
• Six Sigma
• Sharepoint
• Vendor Management
• Information Technology
• IT Management
• IT Strategy
• Software Documentation
• Sdlc
• Integration
• Incident Management
• Ola
• Slm
• Infrastructure
• Visio
• Service Delivery
• Process Engineering
• Technical Support
• Business Analysis
• Program Management
• IT Operations
• IT Service Management
• Change Management
• Help Desk Support
• System Deployment
• Itil
• Service Management
• Service Desk
• Pmo
• Problem Management
• Requirements Gathering
• Leadership
• Management
• Service Improvement