Justine O.
Senior Business Analyst @BAYADA Home Health Care
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WORK HISTORY
Senior Business Analyst @BAYADA Home Health Care
Pennsauken, NJ, US
Guided teams and refined Agile techniques throughout the journey and evolution of delivery cycles, establishing a documentation framework to support Agile methodology implementation with a Waterfall-centric delivery team.* Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.* Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.* Prioritize requirements from various stakeholders* Develop a working knowledge of BAYADA\'s mission, services, people, organization, policies, and procedures.* Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.* Work with diverse stakeholders to elicit goals and requirements and translate them into high-quality deliverables including analysis of alternatives, use cases, user journeys, business context diagrams, and process flows.* Prioritize development backlog, planning releases, planning sprints, and driving requirements/user stories.* Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions, and workflow analysis* Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.* Assist in developing test plans, and test cases and performed User acceptance testing (UAT)* Create a workflow diagram using Microsoft Visio to clearly demonstrate the processes and timelines.* Demonstrate the ability to build trust and cohesion with the development team.* Work with the architecture and development team to ensure that they understand the specifications.* Manage requirements and provide analysis on home health care nurse/aid visit verification. Electronic capture of staff clock in/out at client residence.
EDUCATION
University of Benin
Bachelor's degree
ABOUT JUSTINE O.
Business Analyst with advanced knowledge of portfolio asset management systems and skill in driving positive outcomes. Exceptional organizational, project management, and leadership skills. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development, and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
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