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Justin Pinkalla
Strategic Account Manager @Terex Corporation
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WORK HISTORY
Strategic Account Manager @Terex Corporation
JOB RESPONSIBILITIES•Establish productive professional relationships with key personnel in assigned customer accounts•Coordinates the involvement of company personnel including support service and management resources in order to meet account performance objectives and customer\'s expectations•Proactively leads a joint company-strategic account planning process that develops mutual performance objectives financial targets and critical milestones for a one and three-year period•Leads solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel•Achieves assigned sales quota in designated strategic accounts•Meets assigned expectations for profitability•Completes strategic customer account plans that meet company standards•Maintains high customer satisfaction ratings that meet company standards•Completes required training and development objectives within the assigned time frame•Build deeper relationships that will keep competitors out•Work directly with decision makers at the enterprise level•Identify what resources are needed, to unseat a competitor vying for our business in this account•Provide a detailed plan for the next 18 months to strengthen our standing in the account•A standard presentation of all services will be used as a starting point. Each presentation will be customized to fit the needs of specific customers•Drawing approvals at customers site•Verification of comply or no comply documents•Verification of quoted hours •Performs First Articles Inspection with customer•Provide a complete as built package to customer. The package will consist of an updated specification updated layout prints and possibly an estimated cost to purchase the same unit with estimated delivery date. Some limitations such as expiration dates would apply. •The Strategic Account Manager will be required to provide a Cost of Quality review back to management.
EDUCATION
Waukesha County Technical College
Six Sigma Black Blet, Organizational Leadership
SKILLS
ABOUT JUSTIN PINKALLA
Strategic Accounts ManagerJune 2015 - PresentPOSITION OVERVIEWThe Strategic Account Manager maintains, and expands relationships with strategically important customers. Assigned to between three and five customers, the Strategic Account Manager is responsible for achieving sales quota, and meeting assigned strategic account objectives. The Strategic Account Manager represents the entire range of company products, and services to assigned customers. The Strategic Account Manager will also ensure that assigned customers’ needs and expectations are met by the company.
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