Julie Maley
Renewals Manager @Genesys
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WORK HISTORY
Renewals Manager @Genesys
All Star Award 2023MVP Award 2022Rookie of the year Award 2021- Manage the entirety of the renewals process, including negotiation - Proactively communicate with customers, working on upsells and price increases to gain YoY growth- Meeting/exceeding quarterly and annual retention goals- Assist sales and CSM team in identifying at-risk customers- Keep up-to-date notes in CRM for forecasting out 2 quarters- Continuing training to improve and grow in my field
EDUCATION
University of North Carolina at Wilmington
Bachelor's degree
Drexel University
Master's degree
SKILLS
ABOUT JULIE MALEY
Helping our Clients stay up to date on their software, Renewals, contract negotiations…
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