Julie Hengemuehler
- Role
- Vice President of Call Center Operations at Collective Solution
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Julie Hengemuehler
An energetic and passionate sales and customer experience leader who excels in areas of…
Experience
Vice President of Call Center Operations
Apr 2022 — Present
Education
University of Nebraska at Omaha
Bachelor's degree, Broadcast Journalism
University of Missouri-Columbia
Journalism
Skills
- Performance Management
- Team Leadership
- Leadership Development
- Contact Center Management
- Change Management
- Microsoft Powerpoint
- Vendor Management
- Management
- Outsourcing
- Customer Satisfaction
- Telecommunications
- Leadership
- Process Improvement
- Call Centers
- Coaching
- Cross-Functional Team Leadership
- Strategy
- Business Process Improvement
- Inbound Marketing
- Talent Management
- Marketing
- Telemarketing
- Account Management
- Customer Retention
- Sales
- Microsoft Excel
- Program Management
- Start-Ups
- Strategic Planning
- Organizational Development
- Sales Management
- Employee Training
- Employee Relations
- Customer Service
- Recruiting
- Customer Relationship Management (Crm)
- Contact Centers
- Team Building
- Microsoft Office
- Call Center
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