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Julie Davis
Groups and Meeting Coordinator @BCD Travel
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WORK HISTORY
Groups and Meeting Coordinator @BCD Travel
Irving, TX, US
Managing all group air for several large companies. Consulting with clients, external vendors and internal departments to help make our client\'s experience positive and productive. Manage Arrival/Departure manifest, fare analysis and other miscellaneous reports. Create and maintain training documents for account specific procedures. Run multiple successful training sessions with new hires and group agents. Navigate multiple internal and external software applications while conversing with clients to resolve any customer service issues. Dedicated to providing outstanding customer service and prompting customer loyalty and retention. Committed to ongoing, personal development and team development.
EDUCATION
American Airlines Travel Academy
Graduated Directors List, Tourism and Travel Services Management
ABOUT JULIE DAVIS
Groups and Meeting Coordinator at BCD Travel
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