Julian Raines
Cx Project Analyst Ii @NCR Atleos
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WORK HISTORY
Cx Project Analyst Ii @NCR Atleos
Atlanta, GA, US
Manage project timelines for distinct CX projects consisting of cross-functional teams, ensuring adherence to project milestones.• Directed and analyzed various comprehensive customer satisfaction surveys encompassing over 15k participants each.• Conducted multiple historical customer data analyzations of over 10k customers to analyze consumer behavior trends and craft narratives.• Utilized Power BI to create data visualizations and narrative storytelling to distill complex datasets into palatable insights that were presented to key stakeholders across departments.
EDUCATION
Southlake Carroll High School
High School Diploma
Georgia Tech Scheller College of Business
Bachelor of Science in Business Administration, Concentration in Information Technology Management
ABOUT JULIAN RAINES
As a CX Project Analyst II at NCR Atleos, I focus on managing project timelines and…
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