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Julian Belanger
Guest Service Support Expert - Luxury Hospitality & Guest Experience Professional @EDITION
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WORK HISTORY
Guest Service Support Expert - Luxury Hospitality & Guest Experience Professional @EDITION
Tampa, FL, US
As a Guest Service Support Expert at The Tampa EDITION, I contribute to delivering a refined and seamless luxury dining experience within the Market restaurant. Serving as the first point of contact for guests, I ensure each interaction reflects professionalism, attention to detail, and personalized service aligned with EDITION’s elevated hospitality standards.In this role, I manage reservation flow and seating strategy in a high-volume environment, balancing guest satisfaction with operational efficiency while maintaining a calm and welcoming presence. I collaborate closely with culinary and service teams to ensure smooth communication and an exceptional end-to-end guest journey.Additionally, I address guest inquiries and concerns with discretion and professionalism, support team operations during peak service periods, and uphold brand standards that reinforce a culture of excellence. Through this experience, I continue to strengthen my skills in guest engagement, problem-solving, teamwork, and operational coordination within a fast-paced luxury hospitality setting.
EDUCATION
Cheshire High School
High School Diploma
University of Tampa - John H. Sykes College of Business
Bachelor's degree, Business, Management, Marketing, and Related Support Services
ABOUT JULIAN BELANGER
I am a freshman at the University of Tampa, majoring in Management with a minor in Communications and Leadership Studies. I am a member of the Presidential Leadership Fellows, the Real Estate Club, the Entrepreneurship Club, and the Management Club here at the University of Tampa. I’m passionate about developing strong leadership, teamwork, and communication skills that will prepare me for a successful career in business and beyond. My professional background includes experience as a certified lifeguard, customer service representative, and retail associate. These roles have helped me build strong problem-solving abilities, adaptability, and people skills while working in fast-paced environments. I take pride in being dependable, detail-oriented, and focused on creating positive experiences for others. Outside the classroom and workplace, I’ve been deeply involved in athletics and leadership activities. Competing in varsity track and field, soccer, and lacrosse has strengthened my discipline, resilience, and teamwork. Through Key Club, Peer Advocates, and Mock Trial, I have further developed public speaking, advocacy, and community service skills. I am eager to connect with peers and professionals who share my interest in leadership, management, and communication, and I look forward to applying my skills and education to future internships and career opportunities.
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