Julia Potter
Director of Business Transformation @Casella Waste Systems, Inc.
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WORK HISTORY
Director of Business Transformation @Casella Waste Systems, Inc.
Rochester, NY, US
Industry-leading, vertically integrated and publicly held waste management company serving residential, commercial, municipal and industrial customers, primarily in solid waste collection and disposal, transfer, recycling and organics services across seven states in the northeastern U.S. with total revenue of $1.3B.Promoted to position. Drive the innovation to set strategy and foster collaboration across key initiatives in business process, digital transformation, technology implementation, change management and organizational transformation. Build strategic partnerships across all business functions, stakeholders and IT to realize the value proposition. Define priority opportunities with high organizational impact and manageable levels of investment most likely to generate an optimal ROI.Noteworthy achievement: As the senior stakeholder representing field operations on Casella’s Lead-to-Cash initiative, oversee and direct all aspects of the program.
EDUCATION
Alfred University
Bachelor of Arts - BA
SKILLS
ABOUT JULIA POTTER
AREAS OF EXPERTISE: Business Transformation Digital Transformation Change Management Business Strategy Technology Integration Operational Innovation People, Process & SystemsPROFESSIONAL PROFILE:I am a transformational leader-manager with a broad yet comprehensive understanding of the mission imperative in business operations coupled with the unique ability to execute tactically across all key result areas. Colleagues would say I am astute to the fine points of operational improvement and what it takes to scale and execute in a highly competitive and increasingly dynamic, process-and-systems-oriented, commodity line of business. Throughout my career at Casella, I have been recognized as a high-potential working leader adept at driving organizational and operational innovation, cross-functional collaboration and technology deployment. My strength is that I am skilled at getting results with and through people—inspiring confidence, building coalitions and fostering a healthy work culture. I consider myself a true business partner, change agent and thought leader committed to continuous improvement and operational excellence.AREAS OF EXPERTISE: Leadership of business transformation and change management initiatives involving people, processes, systems and technology. Continuous quality improvement through systematic ongoing enhancements to products, services, processes and performance management. Business strategy and tactical execution on multiple, simultaneous initiatives with global business impact. Cross-functional team empowerment and delegation—often working with implied or inferential authority. Talent management & staff development, including coaching & mentoring of high-potential candidates. Decision support at the c-level, including collecting, analyzing & presenting data to senior management. High cultural competence in working effectively with and motivating a diverse workforce. Vendor management & contract negotiation across the supply chain.TECHNOLOGY SKILLS: ERP and CRM tools. Proficient in Microsoft® Dynamics 365 used in managing various critical business functions, including customer service, field service, operations, finance and project management. Fleet management tools. Proficient in Routeware fleet management, route optimization & productivity improvement software. Performance management tools. Proficient in insightsoftware Longview used in financial reporting, tax planning and enterprise performance management.
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