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Start for FreeJuliana Lima
Analyst, Operations @Sphere Labs
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WORK HISTORY
Analyst, Operations @Sphere Labs
Executed end-to-end OTC lifecycle (intake-to-settlement) for institutional cross-border flows.• Maintained <20-minute response SLA across Slack, WhatsApp, and Telegram for institutional counterparties.• Delivered spot quotes with Trading Desks to enable time-sensitive execution and on-time settlement.• Reconciled multi-currency fiat/crypto flows daily, resolving breaks, validating fees, and revenue before close.• Coordinated with compliance, risk, and legal teams on KYC/AML and regulatory alignment across Brazil-US.
EDUCATION
Universidade Federal do Rio Grande do Norte
Bachelor's degree, Business Administration and Management, General
Senac Brasil
English Advanced , Teaching English as a Second or Foreign Language/ESL Language Instructor
ABOUT JULIANA LIMA
Professional background in Business Administration with 1+ year of hands-on experience in process optimization, financial control, and data organization within fast-paced financial and crypto environments. Proven ability to improve workflows, implement structured operational systems, and support strategic decision-making through accurate, data-driven reporting.Experienced in Human Resources and Operations, with a strong track record in structuring a People & Culture department, leading end-to-end recruitment, implementing employee benefits, and ensuring compliance in regulated and high-volume contexts.Direct experience supporting crypto and OTC operations, working closely with financial controls, settlements, and operational processes that require accuracy, speed, and risk awareness. Skilled at bridging operational execution, people management, and client-oriented workflows in dynamic, performance-driven environments.Focused on operational excellence and continuous improvement, combining analytical rigor, structured process design, and adaptability to scale operations efficiently. If my background aligns with your team’s needs, let’s connect.
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