Juan Manuel Gomez
Technical Operations Program Manager @GFiber
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WORK HISTORY
Technical Operations Program Manager @GFiber
San Diego, CA, US
As the San Diego Technical Operations Program Manager, I drive cross-product initiatives to deliver Outside Plant (OSP) Forward Build projects (MxU\'s) and the Webpass Radio network. I oversee the complete operational lifecycle—from pre-construction planning and sequencing to splicing, testing, and final network turnover—ensuring seamless hand-offs to downstream stakeholders.Core Responsibilities:Project Controls: Manage budget adherence, scheduling, resource prioritization, financial reporting, and material management to ensure strict alignment with business commitments.Field Leadership: Direct city-wide field activities, leading Construction Technicians and Residential Installers. I enforce best practices, drive team development, and optimize operational workflows.Vendor Management: Develop and oversee vendor contracts, terms, and schedules, ensuring milestones are met through transparent, cross-discipline change management.Technical Expertise: Serve as the domain expert for construction and installation. I ensure projects meet approved engineering designs, GFiber specifications, and municipal requirements.Problem Solving: Conduct detailed site surveys to assess feasibility and develop robust deployment solutions for challenging scenarios.Strategic Partnership: Foster strong relationships with internal teams (Sales, Leadership) and external partners (Property Managers, Building Owners) to facilitate network acceptance and deployment success.Local maintenance repair & Incident Response: Oversee network device and link monitoring/surveillance via tools such as Grafana to proactively detect issues and ensure a rapid response to customer and network outages.
EDUCATION
University of Redlands
MBA, Geographic Information Systems
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
East Los Angeles College
Associate of Arts and Sciences (AAS), Mathematics and Computer Science
New Mexico Military Institute
College Prep, Army JROTC/ROTC
ABOUT JUAN MANUEL GOMEZ
Technical Operations Program Manager | 20+ Years in Telecom, GIS, & Network AutomationI am a Technical Operations leader with a passion for building robust networks and optimizing the processes that sustain them. With over two decades of experience spanning Engineering, Operations, and Data Analytics, I bridge the gap between physical construction and digital network performance.Current Focus: As the San Diego Technical Operations Program Manager at GFiber, I manage the full lifecycle of Outside Plant (OSP) and Webpass Radio network deployments. From pre-construction planning to final network turnover, I ensure that projects are delivered on time, within budget, and to the highest technical standards.Career Highlights:Spectrum (Director of Network Inventory Automation): Led diverse teams of network architects, data scientists, and software engineers to automate the onboarding of fiber-optic based networks (DOCSIS, Wifi, Voice, Video) onto cloud platforms, significantly reducing manual workflows.Converged One: Managed complex LAN network refresh projects for LA Unified School District, one of the largest public school districts in the US.Sprint (T-Mobile): Drove major technology evolutions, including the transition from copper to fiber transport and wireline to wireless infrastructure.GIS Consulting: Provided expert spatial analysis and mapping services for non-profit, government, and telecom sectors.Education & Expertise: I hold an MBA in Geographic Information Systems from the University of Redlands, combining business acumen with technical spatial analysis. I am bilingual (Spanish) and hold various certifications in AI and network operations.My Value Proposition: I leverage deep expertise in optical/cloud networking, inventory automation, and data analytics to design and deploy MxU, LAN/WAN, and Fiber Optic Transport networks. I am dedicated to fostering collaboration, driving process improvement, and delivering seamless connectivity solutions.
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