Juan Manuel Gomez

About Juan Manuel Gomez

Technical Operations Program Manager | 20+ Years in Telecom, GIS, & Network AutomationI am a Technical Operations leader with a passion for building robust networks and optimizing the processes that sustain them. With over two decades of experience spanning Engineering, Operations, and Data Analytics, I bridge the gap between physical construction and digital network performance.Current Focus: As the San Diego Technical Operations Program Manager at GFiber, I manage the full lifecycle of Outside Plant (OSP) and Webpass Radio network deployments. From pre-construction planning to final network turnover, I ensure that projects are delivered on time, within budget, and to the highest technical standards.Career Highlights:Spectrum (Director of Network Inventory Automation): Led diverse teams of network architects, data scientists, and software engineers to automate the onboarding of fiber-optic based networks (DOCSIS, Wifi, Voice, Video) onto cloud platforms, significantly reducing manual workflows.Converged One: Managed complex LAN network refresh projects for LA Unified School District, one of the largest public school districts in the US.Sprint (T-Mobile): Drove major technology evolutions, including the transition from copper to fiber transport and wireline to wireless infrastructure.GIS Consulting: Provided expert spatial analysis and mapping services for non-profit, government, and telecom sectors.Education & Expertise: I hold an MBA in Geographic Information Systems from the University of Redlands, combining business acumen with technical spatial analysis. I am bilingual (Spanish) and hold various certifications in AI and network operations.My Value Proposition: I leverage deep expertise in optical/cloud networking, inventory automation, and data analytics to design and deploy MxU, LAN/WAN, and Fiber Optic Transport networks. I am dedicated to fostering collaboration, driving process improvement, and delivering seamless connectivity solutions.

Experience

1. Technical Operations Program Manager

   GFiber

   Apr 2025 — Present · San Diego, CA, US

   As the San Diego Technical Operations Program Manager, I drive cross-product initiatives to deliver Outside Plant (OSP) Forward Build projects (MxU\'s) and the Webpass Radio network. I oversee the complete operational lifecycle—from pre-construction planning and sequencing to splicing, testing, and final network turnover—ensuring seamless hand-offs to downstream stakeholders.Core Responsibilities:Project Controls: Manage budget adherence, scheduling, resource prioritization, financial reporting, and material management to ensure strict alignment with business commitments.Field Leadership: Direct city-wide field activities, leading Construction Technicians and Residential Installers. I enforce best practices, drive team development, and optimize operational workflows.Vendor Management: Develop and oversee vendor contracts, terms, and schedules, ensuring milestones are met through transparent, cross-discipline change management.Technical Expertise: Serve as the domain expert for construction and installation. I ensure projects meet approved engineering designs, GFiber specifications, and municipal requirements.Problem Solving: Conduct detailed site surveys to assess feasibility and develop robust deployment solutions for challenging scenarios.Strategic Partnership: Foster strong relationships with internal teams (Sales, Leadership) and external partners (Property Managers, Building Owners) to facilitate network acceptance and deployment success.Local maintenance repair & Incident Response: Oversee network device and link monitoring/surveillance via tools such as Grafana to proactively detect issues and ensure a rapid response to customer and network outages.

Education

• University of Redlands

  MBA, Geographic Information Systems

  2010

• University of Phoenix

  Bachelor of Science (BS), Business Administration and Management, General

  2007

• East Los Angeles College

  Associate of Arts and Sciences (AAS), Mathematics and Computer Science

  1993

• New Mexico Military Institute

  College Prep, Army JROTC/ROTC