Jiovany Rafi

Enterprise Consultant @Salesloft

Lead and oversee end-to-end projects for large Enterprise and Strategic customers, ranging from implementations to long-term consulting programs. • Ensure projects are completed within scope, on time, and within budget, meeting and often exceeding expectations. • Tailor specific deliverables, training material, and change management processes based on specific customer business needs. • Configure, customize, and integrate multiple software products using API integration.(Salesforce, Zoominfo, Zoom, Office 365, Etc) • Offer regulatory and compliance consultation to customers. • Provide strategic insights and solutions to customers based on Success Plans and business objectives, addressing clients\' business challenges. • Collaborate effectively with internal teams, including sales, technical support, and product development, to align project goals with overall business objectives.