Gambill

Manager of Warehouse Automation Technical Learning @OPEX Corporation

Responsible for identifying training gaps across North America.• Established the Technical Learning & Technical Documentation department for Warehouse Automation. Developed the vision, strategy, and implementation plan.• Conduct presentations to executive and senior management.• Partner with European Union Managers, National Managers, Regional Managers and Warehouse Automation customer to deliver training needs to Field Technicians across the globe.• Personally recruited 17 employees within 14 months. • Responsible for 10 technical writers. Ensuring all documents are updated and correct. • Responsible for 3 Instructional Media Designer. Creating classroom instructional material and online technical video content. • Oversee the analysis of learner feedback and other data to promote continuous improvement.• Partner with the Marketing Department and Legal department to ensure training is company branded and training materials are copy rights compliant. • Developed training materials such as, Train the trainer manuals, Instructors manuals and students guides. • Developed four training labs that support in-class training that is 80% hands on for robotic maintenance.• Developed over 80 preventive maintenance videos within 14 months.• Manage the Learning management system.