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Joshua Chapman

Principal Digital Product Consultant @Blue Cross NC

Denver, CO, US
MOBILE NUMBERS
+17•••••••87

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WORK HISTORY

Dec 2024 — Present

Principal Digital Product Consultant @Blue Cross NC

CO, US

EDUCATION

2006 — 2008

University of Missouri-St. Louis

Information Technology

2016 — 2018

Maryville University of Saint Louis

Bachelor of Science (Information Systems), Management Information Systems, General

2001 — 2003

Maryville University of Saint Louis

Physical Therapy/Therapist

SKILLS

VoipMicrosoft OfficeSalesNetworkingWeb DesignCall CentersMicrosoft Server PlatformsProcess ImprovementMicrosoft Office Sharepoint ServerProject ManagementCall CenterSocial NetworkingTrainingCustomer SatisfactionVendor ManagementEnterprise Content ManagementCoachingContact CentersHtmlSoftware DocumentationSocial MediaWeb DevelopmentTechnical SupportStrategyWeb Content ManagementTeam LeadershipCorporate CommunicationsCssAccount ManagementCustomer RetentionCustomer ServiceCustomer ExperienceDreamweaverCross-Functional Team LeadershipLeadershipTelecommunicationsAnalysisTeam BuildingManagementEmail Marketing Software

ABOUT JOSHUA CHAPMAN

I am a customer-oriented strategist who leverages a blend of technical and business acumen to bring innovative products to life and refine existing solutions. I\'m proud of my proven track record of achieving product and project goals, budgets, and timelines through careful planning and resource management. I consistently demonstrate versatility during projects, having served as team lead, product manager, business owner, researcher, and technical architect. I communicate vision clearly and concisely, interpreting technical concepts for non-technical audiences along with translating non-technical user and stakeholder needs into actionable product ideas. I build and maintain cross-functional relationships to advance product initiatives and quickly resolve issues.Specialties; Product Management Product Roadmaps Product Lifecycle Management Requirements Gathering Technology Planning Project Management Budget Management Stakeholder Management Relationship Building Customer Feedback Analysis Agile Concept Feasibility Cross-Functional Collaboration Team Building & Leadership

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