Joshua Chapman
Senior Leader of Product Management
- Role
- Principal Digital Product Consultant at Blue Cross NC
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Joshua Chapman
I am a customer-oriented strategist who leverages a blend of technical and business acumen to bring innovative products to life and refine existing solutions. I\'m proud of my proven track record of achieving product and project goals, budgets, and timelines through careful planning and resource management. I consistently demonstrate versatility during projects, having served as team lead, product manager, business owner, researcher, and technical architect. I communicate vision clearly and concisely, interpreting technical concepts for non-technical audiences along with translating non-technical user and stakeholder needs into actionable product ideas. I build and maintain cross-functional relationships to advance product initiatives and quickly resolve issues.Specialties; Product Management Product Roadmaps Product Lifecycle Management Requirements Gathering Technology Planning Project Management Budget Management Stakeholder Management Relationship Building Customer Feedback Analysis Agile Concept Feasibility Cross-Functional Collaboration Team Building & Leadership
Experience
Principal Digital Product Consultant
Dec 2024 — Present · CO, US
Education
University of Missouri-St. Louis
Information Technology
2006 — 2008
Maryville University of Saint Louis
Bachelor of Science (Information Systems), Management Information Systems, General
2016 — 2018
Maryville University of Saint Louis
Physical Therapy/Therapist
2001 — 2003
Skills
- Voip
- Microsoft Office
- Sales
- Networking
- Web Design
- Call Centers
- Microsoft Server Platforms
- Process Improvement
- Microsoft Office Sharepoint Server
- Project Management
- Call Center
- Social Networking
- Training
- Customer Satisfaction
- Vendor Management
- Enterprise Content Management
- Coaching
- Contact Centers
- Html
- Software Documentation
- Social Media
- Web Development
- Technical Support
- Strategy
- Web Content Management
- Team Leadership
- Corporate Communications
- Css
- Account Management
- Customer Retention
- Customer Service
- Customer Experience
- Dreamweaver
- Cross-Functional Team Leadership
- Leadership
- Telecommunications
- Analysis
- Team Building
- Management
- Email Marketing Software
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