Joshua Sullivan

WORK HISTORY

EDUCATION

ABOUT JOSHUA SULLIVAN

Technology executive leading digital commerce platform transformation and AI-accelerated engineering innovation for a global restaurant brand.I currently lead Digital Engineering at Papa John\'s International, responsible for engineering strategy and delivery of the company’s North American digital commerce platform powering omnichannel ordering across web, native mobile apps, call center systems, and third-party consumer marketplace platforms.Our platform enables millions of customer interactions and digital transactions while connecting complex store operations, delivery networks, and partner ecosystems across thousands of restaurants.My focus is platform modernization — evolving legacy systems into scalable, cloud-native platforms that accelerate innovation while improving reliability and engineering velocity.Recent initiatives include:• Leading Omnichannel 2.0, one of the largest digital platform rebuilds in Papa Johns history, modernizing the company’s digital ordering ecosystem.• Driving AI-accelerated engineering practices using Gemini Code Assist and automated development pipelines to increase software delivery velocity and quality. • Supporting AI-powered customer experiences through strategic collaboration with Google Cloud, enabling personalization, automation, and data-driven digital engagement.• Enabling next-generation restaurant technology platform modernization, including POS integration and payments transformation across thousands of restaurant locations.• Scaling engineering organizations responsible for high-volume consumer digital platforms, supporting web, mobile, and delivery marketplace ordering experiences.Throughout my career, I have focused on building high-performing engineering organizations capable of delivering complex restaurant technology platforms and large-scale consumer marketplace platforms.I enjoy building teams that combine strong architectural discipline with a culture of experimentation and innovation.My passion is helping organizations transition from legacy infrastructure to modern cloud-native platforms that deliver faster innovation, resilient operations, and personalized customer experiences.