Joshua Holt

Strategic Account Manager - Client Services @Transportation Insight

Hickory, NC, US

Manage and maintain the financial results of the client P&L.• Pioneer communication throughout the organization, including introduction and collaboration with cross-functional business partners within the business to achieve targeted strategic objectives and milestones as defined by the scope of each client’s commercial agreement.• Manage client relationship strategy across assigned book of business to drive internal and external communication that continues to advance (or expand) a three wide, three deep rich relationship.• Identify opportunities for upsell business that are not included in the current scope of the client(s) commercial agreement and lead internal strategy on how to best position with the client.• Identify freight and supply chain optimization opportunities (e.g, consolidation, mode optimization, network redesign, continuous improvement opportunities, M&A support, etc.) that advance the clients strategic market position.• Act as the Subject Matter Expert on the suite of TI service offerings, leveraging industry expertise and supply chain experience to bring valuable insight and thought leadership to a variety of complex supply chain scenarios with clients.• Own the published communications (reports, internal meetings, and business alignment meetings) to highlight the progress in relation to the defined goals of the assigned clients.• Provide strategic direction to assigned Client Services support staff that aligns their day-to-day priorities with the objectives and outcomes of the commercial agreement.

Indiana University Bloomington

Bachelor of Science (B.S.), Labor Studies